Faq

Frequently Asked Questions (FAQ)

How long does shipping take?

Orders are processed within 2–5 business days. Once shipped, delivery typically takes 6–8 business days within the United States.


Do you ship internationally?

At the moment, we only ship within the United States.


How much does shipping cost?

Shipping costs are calculated at checkout. Occasionally, we offer free shipping promotions.


Can I track my order?

Yes! Once your order has shipped, you will receive a tracking number via email.


What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original condition.
Please visit our Returns / Refund Policy page for full details.


What if my item arrives damaged or defective?

If your order arrives damaged or defective, contact us immediately and we’ll arrange a replacement or refund.


How can I contact customer support?

You can reach us through our Contact page or by email. We usually respond within 24 hours.


Is my payment information secure?

Absolutely. All payments are processed through secure, encrypted checkout systems.


Can I cancel or change my order?

Orders can only be modified or canceled within 12 hours of placing them. After that, they are already being processed.